How to restock or delist listings on Etsy

Last update November 12, 2023

Overview

Many users utilize Nembol to list their Etsy products on multiple additional online channels, and many also use Nembol to list products on Etsy starting from their listings on other online channels.

Nembol may be set to keep inventory in sync across channels. From time to time, the latter action may result in Etsy products going to zero inventory quantity. This is good news, it means you sold all your items!

In other instances, you may want to temporarily – or permanently – delist a product from Etsy, or from Etsy as well as from other online channels. This is all very easy via Nembol. Let’s see in this article a few examples.

What happens to sold items and variations?

Example listing

Let’s start from the example in the screenshot below.

This product was listed as “Active” on Etsy using Nembol. It has 2 variations and 1 stock count per each of the two variations. The screenshot shows how you’d see it in your Nembol Products tab.

Our example listing is currently among the “Active” listings in Etsy, because we so set in “List to Etsy” settings in Nembol, as shown in the following screenshot.

Etsy’s back-end is shown in the screenshot below.

How does Nembol manage out-of-stock variations on Etsy

Now let’s suppose we have Shopify or eBay connected to Nembol and to that listing, and suppose we receive an order on either of the two channels for one of the two variations: its stock count will drop from 1 to 0 in Nembol and as a consequence Nembol will send the new 0 quantity to Etsy.

In our example, Nembol will update Etsy with 0 quantity on variation 1 and with 1 quantity on variation 2, as in the following screenshots:

And below the view in the Products tab in Nembol:

As you can see, the stock count in Etsy, for that product, dropped to 1 on a single variation, while the product is still active, as shown below:

How does Nembol manage out-of-stock items on Etsy

Now suppose you receive another order, from another connected channel, for instance, Shopify, or Amazon, or eBay again, for the remaining variation. The stock count will go to zero in Nembol, the status of the product in Nembol will become “Sold out” with a red badge in the Products tab, as shown in the screenshot below.

Because Etsy does not accept zero quantity listings, Nembol will turn that Etsy listing into an “Inactive” status in Etsy. The product will therefore be no longer visible to your Etsy visitors on your Etsy storefront, and you will be able to see it amongst the Inactive products in your Etsy account, as you can see in the screenshot below.

Note that this will happen both for Etsy listings listed via Nembol and for Etsy listings imported from Etsy into Nembol. The latter is quite obvious, as once imported, an Etsy item may become connected via Nembol to listings on other channels, and the Out-of-stock must work seamlessly across all channels.

You may wonder why an Item with the “Sold out” status in Nembol is not set in the “Sold out” Listing status in Etsy. The reason is your Sold Out folder in Etsy is automatically fed with products you sold on Etsy.

If your item gets sold on Etsy instead of on another channel, it’ll be moved by Etsy, and not by Nembol, into the Sold Out folder in your Etsy account. Products in that folder will be shown or not shown to your Etsy storefront visitors according to your “Sold listings” settings in Etsy. See screenshot below.

Have a look at this article to know more about: How to avoid stockouts

What happens if the product gets re-stocked?

If you restock a product in Etsy, i.e. you change its quantity in your Etsy Shop Manager, you will have to relist it manually in Etsy, and such inventory increase, and relist, will NOT be captured by Nembol and therefore will NOT be shared with other connected channels.

If you otherwise restock it in Nembol, i.e. you edit its quantity in Nembol, the product will:

1. Change its status in Nembol back from “Sold out” to “Published”
2. Be automatically re-listed in Etsy. The product will therefore no longer be in the “Inactive” listings folder in Etsy, but in the “Active” listings folder. As shown by the screenshots below. Beware that this may cost you an Etsy listing fee.

As a consequence, your potential buyers will see the product again in your Etsy storefront and are able to purchase it. Of course, only the newly available variation, while variations not restocked are visible but signed as “out of stock” according to your “Sold items” settings in Etsy (shown above).

What happens if a product is delisted from Nembol?

As we’ve seen, Nembol may automatically delist some of your Etsy products. This will happen only when they go out-of-stock in Nembol, as commanded by your edits in Nembol, or by sales happened on other channels. In such case, as we’ve seen, the product is NOT deleted from your Etsy account, but simply moved to your “Inactive” listings folder.

But you can also manually delist a product from Etsy using the Nembol command shown in the screenshot below.

In this case, your product will be actually deleted by Nembol from your Etsy account. So use that function with due respect. The deletion from Etsy happens EXCLUSIVELY for products that were listed via Nembol. Nembol cannot delete products that were imported from Etsy into your Nembol account.

The reason why Nembol deletes your Nembol-listed products from Etsy, is to avoid you being left with “orphan” products in your Etsy account, once you delete them from Nembol. In fact, you cannot delete an item from Nembol unless you delist it from all connected channels first.

Let us know if you need any further insight on the matter above or on any other e-commerce related matter, by writing us in the box below or in-app on app.nembol.com

Have a great rest of the day, or night.